mail goes into spam. how to sent it into inbox? if i selected smtp mail is not going

Question

Mail goes into spam. How to sent it into inbox? if i selected smtp in my store settings  mail is not going

Answer 1

There are other factors too, behind email deliveries to a spam folder. Following link has a good explanation for that.

https://emailmarketing.comm100.com/email-marketing-tutorial/emails-going-to-junk.aspx

For non-working SMTP protocol,

• Experiments with port numbers. Most times they are either 25 or 587
• Use full email address as username (i.e.abc@example.com)
• Check passwords characters for case sensitiveness. A and a are treated differently in password fields.