0 votes
by (9.6k points)

While my normal working, my PC suddenly showed me BSoD screen. The following info was given on screen.

Blue screen of death - Windows 10

Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you. 

0% complete 
For more information about this issue and possible fixes, visit https://www.windows.com/stopcode

If you call a support person, give them this info:
What failed: nvlddmkm.sys

1 Answer

0 votes
by (1.2k points)

This problem caused due to out dated graphics driver. Or you graphics driver might get corrupted. You just need to update your graphics drivers. First check which graphics card are you using, most have Intel's integrated graphics card. However, others have either nVidia or AMD's graphics card. So, download the related graphics drivers from official website.

Hope it might helpful you. All the best.

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